Your Questions Answered

FAQ

check_box

When will I receive my product?

Once your payment is complete, you will be redirected automatically to the download section of the page. Click the download button to start downloading on your device. Apart from that, you will also get the product download link in the email provided during checkout. It might take 5 to 10 minutes to receive that email. If you haven’t received the product through email, we recommend you check the spam folder or promotional tab. All the files are uploaded to the drive, and you can download them whenever you want.

check_box

What if I don't receive my product after purchase?

We have never faced this issue till now. Just send us an email at totwave.com@gmail.com with your order details, and we will send you a new one. Before emailing us, we request you check your spam & promotional mails as well. Kindly provide your correct name, email, and phone number details while buying so that you can get the product link to your correct email id provided on the cart checkout page.

check_box

What if I lose my product?

We recommend you download the product after making the purchase. If you encounter any issues after the purchase, please feel free to email us.

check_box

How long can I access the material?

You will have lifetime access to the bundle, but we suggest downloading it.

check_box

Is it a monthly subscription or a one-time purchase?

It’s a one-time payment. I know the price may make you wonder, but yes, just one payment, it’s a no-brainer, right?

check_box

Is my payment safe and secured?

Yes, we have a trusted payment gateway. Your payment is safe and secured with end-to-end encryption.

check_box

Which payment modes are accepted?

We accept Credit Card, Debit Card, and PayPal, with a secure payment gateway.

check_box

Do you offer a money-back guarantee?

We offer a 100% money-back guarantee to those who have purchased our digital product. If you encounter any issues with the product, such as quality problems, download issues, or if you are unable to use it, we will provide a full refund.

Still Have Questions? Let's Help!

Explore common queries and find quick solutions. For further assistance, contact us at totwave.com@gmil.com.